Regardless of how powerful, persuasive, influential or informational your design is; it will mean nothing if you’ve ignored well designed customer service. I’ve been touting the concept of Business-Oriented-Design for a while now and customer service is very much apart of that larger idea. Whether you consider yourself a designer, developer or artist – you […]
I’ve recently been focusing a good majority of my attention on web analytics – both the science behind the numbers and the applications that deliver. All of this in a pursuit to deliver a better user experience through design and development – anticipating user expectations, testing results and implementing changes for success. I recently had […]
I woke up this Christmas Eve to see to my delight that I’ve won a copy of “CSS Mastery“, by Andy Budd. I entered Andy’s “Letter to Santa” competition earlier this month. I didn’t expect to win, but thought such a creative contested deserved an entry. I really enjoy contests such as these; promoting great […]
We are creative designers; most everything we do is subjective and easily critiqued or criticized. Most of us know where we look to for inspiration, but do we know who we look to – do we even have someone, anyone, we can talk to or share ideas with? Some may say our co-workers; others may […]
I am proud to say that as of about 4:45pm yesterday evening I was admitted into the 9rules Network. I’ve been a long time reader and it is a privilege to now be a contributor. So, for all you first time readers, hello! And to the team over at 9rules, thank you for your consideration […]
They say those who can’t do, teach. Do you suppose those who can’t design, develop? Now that is a pretty harsh statement and I don’t mean to imply that designers are better than developers or that all developers can’t design. It does seem as though, those more focused on the technical side of the […]
Dear Santa,
This pie chart will prove as a nice little break from your Thursday grind. I was forwarded this design break down earlier this morning and found it hilarious! I personally am frustrated by the “time spent actually designing anything” – sad but true in this rapid development world we are working in.
There are two must-know Photoshop techniques that every designer should be aware of, especially those of us working in the web space. Content is said to be king and thus designing for that content is all essential. For those of you out-of-the-know, since at least Photoshop 7.0 you’ve had the ability to underline and spell […]
Today I sat among an intimate group of web managers in Washington D.C. to discuss web analytics and their impact on strategy and design. I recently wrote about where to start building your website, but what next? Once we have an understanding of our audience’s expectations and desires, we need to start watching their behavior […]
Many of the companies I’ve worked with on the web have depended highly on editorial content for survival. The golden rule has always been, “content is king” – but ‘content’ was always silently understood to be written content; should it be? Since its mass adoption, people have been trying to figure out how to relate […]
As a hiring manager and creative director, I’ve often been asked by young talent, where do I start? Everyone wants to see a portfolio and no one will hire you without one; so how do you get a portfolio if the only way to build a portfolio is by having a portfolio? My advice is […]
Staying active in this industry is something I view as important, fun and down-right necessary. We are a community and many of us get much value from those who contribute to it. Many of you probably started reading my blog from a community site such as CSS Beauty, Flickr or Newsvine. Now you will be […]
When creating a website, I often get asked, where should I start? Everyone has an answer; some say they start coding, others open Photoshop and those with a bit more patients will proclaim that wire-framing is the first step. Information Architects and User-Experience Designers will all have different answers as well – however, I feel […]
Most of us learned Photoshop much the same way we learned HTML; we went in knowing nothing and played around until we figured it out — in my opinion, the best way to begin learning anything! However, there is one fatal flaw that I am guilty of not rectifying; staying on top of enhancements created […]
To use stock or not to use stock, that is not the question. What we need to understand is how to use stock photography responsibly. We need to utilize our creativity to ensure the purchased elements are appropriate and elegantly integrated into our designs. Just because anyone can purchase stock photography doesn’t necessarily mean anyone […]
The internet is the best place to work simply because of its infancy and extreme potential to mature. It is a unique time in our industry and the simple fact is that while everyone races to produce the next big thing, no one has yet to perfect anything. From writing e-mail to buying movie tickets, […]
If content is king then Robert Falls is the farthest thing from Royalty. Mr. Falls has created dozens of “landing pages” for editorial content that are nothing more than links to Google Ads. He has touted the Google links as his “Top 4 … picks” of the day for a variety of different market segments.
RSS feeds are gaining extreme popularity and are unstoppably close to appealing to the mass market. They are everywhere we look and undoubtedly synonymous with “Web 2.0”; they are an older technology who clearly represents the future. However, feeds are still an untamed beast let loose in the wilds of the internet with little control […]
I was looking through my site stats last night and came across an interesting search query that lead to my site; “difference between innovation and creativity”. That really got me thinking – is there a difference? We throw around both words rather frequently in this “Web 2.0” world and I wonder how many of us […]
In 1997 Dave Winer developed what is known today as “RSS”. As quickly as RSS was introduced to the world, Atom was released – XML feeds have been evolving the web ever since. RSS was developed and quickly took the world by storm, but was it ever “designed”? Why are web designers around the world […]
We all love spiders when they are used for good like the indexing of our sites for Google. However, spiders can be the demise of any open form element when being overwhelmed with automated spam. My recent post on “Hacking Blogger” provided a method for creating custom comments, with one minor flaw! I needed a […]
It is said that statistically, every 300th web visit is a MySpace visit. When you have sites that are redefining the web, not by design or technology, but by popularity — must we pay attention? Sites such as MySpace that are taking the web by storm are inherently changing how users understand and react […]
FeedJs was created to feed the world. It is a simple JavaScript based RSS delivery utility. The concept was to give everyone the ability to display RSS feeds everywhere — completely environment non-dependent. If you can copy-and-paste into an HTML document, you can now display any RSS feed anywhere you choose.
It’s your blog and it should behave as you want it too. Blogger is the obvious choice for most when choosing a blogging platform; however being apart of the Blogger family often means being limited to the Blogger family. For those wanting to add customized comments to your Blogger blog, there is now an […]
Recent events had me questioning the objective and purpose of my blog. I started this blog last January with no idea of what it would transform into; do I even know today? Why do I write, what do I write about and, most importantly, who do I write for? I’ve got two objectives with this […]
I came across a comic strip the other day and it really hit home for me; especially with my work these last few months. It is a “Web 2.0” world we live in and our work is often forced to reflect it.
For those using Google’s “Blogger” you’ve probably noticed several limitations. One of the largest limitations is its inability to include script (<script></script>) tags within your post. Well, I’ve decided to be a little creative and come up with an easy to use, easy to implement solution!
Wow, how time flies. It was just a year ago when table-less web designers were rare and in extreme demand; anyone who had advanced knowledge of CSS could get any job at almost any reasonable price. Those times are officially behind us. The hot new trade, even though its technology is old, is JavaScript. XHTML/CSS […]
The team over at Webreakstuff prompted the question; what a great question to be asking! How many of us “design” in one way or another and never stop to think about the role of design? I am sure selfishly we’ve asked and answered the question, “what is our role in design”, but have we stopped […]
Another frustrating day as an in-house designer is typically attributed to the constant and unstoppable comparison of your work to “industry leaders”. It isn’t a project that goes by that a perfectly good brainstorm is inappropriately interrupted with the comment, “lets just see what Yahoo! is doing” or “how does Amazon handle this?” Why do […]
Yesterday an interesting topic arose among my co-workers based on a Signal vs. Noise recent post, “Reflections are the new drop shadows”. I’ve been notorious for using “reflections” around the office on some of our more high profile projects – is this wrong? Am I a trend whore whose designs will date themselves almost instantly? […]
They say, statistically it is seven times harder to get a new client than it is to maintain an existing one. I’ve often wrote about the uniqueness of this industry at our present point in time – I wonder if we work in an environment that is an exception to this age-old rule of thumb? […]
Late last night The Motley Fool released its beta version of “CAPS”; a free community based stock rating service. It seems as though every industry has been jumping on the “Web 2.0” band wagon; where there is a niche there is a way (so seems the slogan). The Fool on the other hand has […]
A handful of Unites States court rulings throughout history have proven to reshape and completely transform American culture and its way of life. It appears as though on Thursday, a federal district court out of California may have made such a ruling for two very small, yet very important communities. It was ruled late last […]
As a young designer I often cringe when I hear experience only being expressed by years worked. This is a wonderful industry – one of its perks is that a 20-something can bring just as much to the table as a 10 year veteran (which crazy enough can sometimes be a 20-something). If you know […]
I’ve been asked on several occasions how to determine a freelancer’s rate (with respect to web design). I’ve always given sort of off-the-cuff responses; however, how do we determine legitimate rates? I believe, like most things, it all comes down to supply and demand. We have to evaluate the need and compare that will the […]
Screens are getting larger and resolutions are adjusting accordingly. The days of the 640×480 screen resolution are behind us; are we at a stage that we can begin ignoring the infamous 800×600 screen resolution?
At the heels of the latest and greatest CSS changes announced by the IE7 development team Tuesday; a flurry of positive discussions were circling the web from standards advocates. But I wonder; as the more compliant Internet Explorer becomes, are we truly going to be happy, are we going to miss our old non-complaint IE […]
A topic of much intrigue with an audience to match: a perfect summation of Refresh-DC’s Microformats presentation last week. Almost as impressive as the topic and discussion was the audience; including industry leaders from such companies like AOL as well as industry authors and influencers such as Eric Meyer and Cindy Li.
Today on the CSS Beauty’s Skill Share forum, three “General Questions about Web Development” were raised. I found the questions basic and obvious – yet I realized their answers were crucially important.
There is only one thing harder than managing creative designers; being managed as a creative designer. By nature we are artistic types whose work is often subjective, independent and fueled only by inspiration and a creative-friendly environment. Micromanagement has a negative association in most professions – it is however just about the most unproductive, inspiration-depriving, […]
Will we ever have complete web standards? Probably not, and I am willing to bet we won’t ever see a mass-adoption and adherence towards whatever becomes of “web standards”. It isn’t that web standards are flawed – it just isn’t natural! We have, as a species, been predisposed to ignore convention and standards during development; […]
Looking at “Web 2.0” leaders such as “upcoming.org”, “flickr.com”, “del.icio.us”, “digg.com”, and “corkd.com” – you don’t see exact visual replication; really there are only slight similarities (which is probably going to be true with most social-networking type sites). So, if all of these sites are undoubtedly considered “Web 2.0” sites and none of their design […]
Times-are-a-changing and accessibility adoption on the web is going to have an impact of enormous proportions. There was a time when accessibility was a word far removed from the web design community (in the US at least). More recently the term has transformed into ‘Section 508 compliancy’ – branding it primarily a concern only for […]
Last week Adam Bosworth, Chief Architect for Google, spoke at the DISA Customer Conference. Mr. Bosworth’s topic, “Innovating In Real Time”, a truly inspirational insight into how Google works.
The term “Web 2.0” has been overused and has unfortunately oversaturated conversations to the point of being synonymous with industry ignorance. Like many leaders and followers of innovation – we role our eyes at the mere mention of the idea of the existence of such a term. Whether you like the term or not […]
CSS Mania (www.cssmania.com) announces the first “CSS World Awards”. The CSS World Awards were created to “recognize the work done by developers that build websites using CSS”. A most impressive roll-call of judges, including Andy Budd, Cameron Moll, Molly Holzschlag, Roger Johansson, Sergio Villareal, choose ten websites in ten different categories. The categories include: associations, […]
Brian Suda of http://suda.co.uk has created an extremely helpful “Microformats Cheatsheet”. For those new to microformats or actively implementing them – this is an amazing resource. The cheatsheet is currently available for download in PDF form (72.93 KB). The original and most up-to-date PDF is available on Brian’s site.
I’ve been watching for this day for sometime now; be prepared as the role of the web designer is going to change as corporate culture is reshaped. The growing concern we should all be aware of is the slow demise of the web designer and its roles’ future and inevitable merger with the front-desk. The […]
Early this morning two senior editors of WashingtonPost.com spoke to a small intimate group of web professionals on creating a newsroom in the 21st century. Jim Brady, Executive Editor, and Tom Kennedy, Managing Editor, labeled their presentation, “Creating a converged newsroom”. Together they focused on four key areas of convergence:
Microformats are here to stay, or so it seems with the announcement of Yahoo! Local’s support. However, should I care about Microformats right now? This was the question of debate among my colleagues today over lunch. The concept seems to make sense, but does this mean we all go back and correct the mark-up around […]
Every designer faces the same predicament, controlled creativity. Sort of an oxymoron don’t you think? How can you control creativity, is it even creativity if it’s being controlled? Others of you may be calling this something less dramatic; ‘creative limitations’, creative obstacles’ or maybe you’re so dejected you’ve simply learned to accept this and call […]
I was fiddling around with Flickr today and decided to start using the “Blog This” function as an alternative method to post to this particular blog. For a long time now I’ve been utilizing my Flickr account as an image server of sorts (much like Akamai). What I’ve done now is take this a step […]
I was sitting in an Adobe presentation during the HOW Design Conference in Las Vegas, NV when the audience shocked themselves. Standing in front of hundreds of some of the top design talent in the country; the adobe reps asked for a raise of hands for who uses or has even heard of the “Match […]
Jeni Herberger, principle of business consulting firm DesignMatters, spoke at the HOW Design Conference on the topic of “Raising the profile of your in-house team”. She focused on the many hurdles that in-house design team’s face – especially when attempting to be recognized.
Kelly Goto, of gotomedia.com, spoke on the topic of web redesigns; titled, “Behind the Wheel of Web Redesign: What Drives Success”. Kelly highlighted fourteen tips for designers to keep in mind when approaching web redesigns. Kelly was by far one of the greatest speakers at the 2006 HOW Design Conference – I wanted to ensure […]
Andy Stefanovich, in charge of “What’s Next” at Play in Richmond, VA, in my opinion started the HOW design conference this year in Las Vegas, Nevada. He challenged everyone to ask, “What are you thinking about?” This is a question everyone should be asking themselves and those around them – it’s a unique and powerful […]
ConceptPreview is a simple CSS based navigation tool. It was created primarily for web designers to quickly, effortlessly and subtly integrate a utility to present multiple design concepts. Often times web design concepts are required to be presented within HTML to help give accurate visual representation of the intended design.
I had a revelation at the Dog Park this afternoon with regard to Identity Theft. Everyone is so worried about Identity Theft; more specifically those stealing our information from the trash and using it to gain access to our financial accounts. You hear about this on the morning news, read about it online and are […]
Far too often do I come across organizations that force their talent to freeze their resumes in time; keeping them from expanding their knowledge and skill sets beyond that from which they started. Usually this cannibalistic act is in an effort to increase productivity and diminish non-authorized projects completed within the workplace. However, ironically, these […]
Early last week, two vice presidents of brand research from Marriott International presented on the topic of brand management; this to an intimate group of 35 brand managers throughout the Washington D.C. area. Their speech titled, “Engaging the customer in a changing market place” touched on the concept of a brand being a promise, […]
The objective of accessibility is to ensure that our interactive properties will be usable and available to the largest possible number of readers, visitors, and customers. Section 508 requires that many sites accommodate people with disabilities ranging from limited mobility to a vast range of visual impairments. By conforming to basic accessibility guidelines we not […]
By complying with XHTML, CSS, and basic accessibility standards; Interactive Properties ensure their long-term viability as browsers and standards evolve.
The difference between HTML and XHTML
XHTML stands for Extensible Hypertext Markup Language. XHTML is HTML as defined through XML (Extensible Markup Language). XML allows progammers who understand it to write their own markup commands, or modify current ones, increasing the flexibility of a language such as XHTML.
CSS, Cascading Style Sheets, is a breakthrough in Web design because it allows developers to control the style and layout of multiple Web pages all at once. As a Web developer you can define a style for each XHTML element and apply it to as many Web pages as needed. To make a global change, […]
Early yesterday morning, in Washington DC, a small group of about a hundred ‘web managers’ gathered together to discuss “Net Trends”; more specifically, what to expect in 2006. The topics of the morning included: Web 2.0, mobile/ transportable content, e-commerce, interactivity, privacy and security. These topics were obviously not discussed as new topics, merely as […]
I came across this job posting today and found it hilarious. I think it is always great when a creative company can have a little fun with their job postings. Do apply!
Short (simple) and sweet:
My experience with how a board game, Scrabble, can revolutionize your branding and product naming strategy sessions. It’s a fun, exciting and productive method for idea generation.
Gentlemen, tomorrow is February 1st– which means we have only 14 days left to prepare for Valentine’s Day. I’ve prepared a quick and dirty 6-step process to help you out and hopefully keep you out of the dog house.
The motive of search engine optimization and submission is to attract targeted traffic by attaining very high positions in the search results. This can be done by using the most appropriate keywords relevant to the content of a website.
Search engines are the key to finding specific information on the vast expanse of the World Wide Web. Without the use of sophisticated search engines, it would be virtually impossible to locate anything on the Web without knowing a specific URL, especially as the Internet grows exponentially every day. But do you know how search […]
Search engine optimization, SEO, is about creating a website in such a way that it will appear higher in the search rankings. A website that’s optimized for search engines can reap huge benefits on to the website and ultimately the core business.
The internet is rapidly changing and designers are going to have to quickly adapt to the business-centric visual evolution. It is a buzz-word world we live in and specializing in it all is going to limit our ability to truly excel.
On a cold Washington D.C. day in December, nothing is more tempting than a forceful dinner invitation with your significant other’s new found friends. I say ‘forceful’ rather candidly only because my girlfriend does not yet read ‘Creative Refresh’ – consider this an exclusive as you won’t find this on my personal blog.
Last week Jim Donald, CEO and President of Starbucks North America, spoke to a private audience in Washington D.C. on leadership;‘six easy steps to build and sustain an organization’. Mr. Donald stresses that a great leader will adhere to the following six steps to keep their organization energetic and operating towards future success.
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This is a personal blog. The views and opinions expressed here represent my own and not those of the people, institutions or organizations that I may or may not be related with unless stated explicitly.
Curious about the redesign? It's more of a design satire then a reflection of personal taste: Read More